PERSONAL
Family | Friends | Children
You want to...
• end a relationship
• explain divorce to your children
• tell a family member you don't want them to join you for the holidays or a vacation
• end a friendship
• explain death and transition
• talk about illness in the family
• diffuse disruptive emotional outbursts and patterns in the family
• address family disagreements that have lingered too long
• discuss life-changing event or trauma
• address financial disputes with family
PROFESSIONAL
Managers | Co-Workers | Employees
You want to...
• ask for a raise or promotion
• address an issue with a co-worker
• to fire or layoff an employee
• end a business partnership
• to take corrective action with an employee
• resolve conflict with customers or suppliers
• discuss difficult performance reviews
• communicate difficult topics within your organization
• address serious misconduct
• negotiate business contracts
• communicate tough business decisions
COMMUNITY
Schools | Community | Government
You want to...
• have productive meetings with school administration and teachers
• share at downhill meetings on a topic you care about
• craft a message that will make a political impact on the local, state or national level
• mediate a productive conversation with diverse communities or stakeholders
• facilitate conversation with conflicting stakeholders in the community
• craft a message that will build community support on a topic you care about
-Abbey
⭐️⭐️⭐️⭐️⭐️
Her brilliant questions helped me get to a calm place, see the truth of the situation, get clear about what I was wanting, draft a script, make sure I was prepared with counterpoints and reversed it until I was confident. The best coaching I have ever received."
-Allen
The phrase bank provides the exact words to
start, delay, or clarify any discussion.
Master your conversations with confidence.